Mobile operators and banks get taken over by a start-upApr 12, 2017 Blog Africa , Financial Inclusion
Zoona has built a business from scratch, separating itself from others run by a mobile phone company.
Starting by recruiting their own agents in 2009 in Zambia, this put them at a disadvantage. However they decided to recruit their own agents by seeing them as core customers and some of them are astoundingly successful.
To read more about Zoona and how successful some of their agents are, click here.
Image: The Aspen Institute via Flickr.